Cloud-Based Surveys and Assessments

Provides a clear ROI

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One-size-fits-one, customizable approach

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Recent News

Just Released - SMD’s Annual Employee Experience Study

Employee-Experience Deep Dive: Study Shows what Lies Beneath

SMD conducted their fourth annual study to understand how the employee experience impacts organizational outcomes, taking the research to the next level this year. Read Now

SMD Announces the Launch of New Book

new book coverSMD announces the launch of Predicting Business Success: Using Smarter Analytics to Drive Business Outcomes at the Society for Human Resource Management’s (SHRM) annual conference June 17-20, 2018 Read Press Release

SMD Named as Auburn’s #1 Fastest-Growing Company

AuburnSMD was recognized as the top fastest-growing business founded, owned or led by an Auburn University alumnus, marking the second consecutive year that the company ranked as a Top Tiger.  Read Press Release

Blog

The Bridge: Linking HR to Business Outcomes

Many organi­zations are still not articulating the potential opportunity to drive business outcomes via the employee survey and instead continue to only focus on ill-defined outcomes such as engagement. By making the employee survey process business-focused, HR leaders can better demonstrate the value of surveying employees and ensure the sustainability of survey initiatives. The key steps in the business-focused approach are as follows. And for even more info on how to build employee surveys — from start to finish — click here for our newly published ultimate employee survey guide, which is packed full of valuable resources.

5 Tips for Building Your Employee Survey the Right Way

Many organi­zations are still not articulating the potential opportunity to drive business outcomes via the employee survey and instead continue to only focus on ill-defined outcomes such as engagement. By making the employee survey process business-focused, HR leaders can better demonstrate the value of surveying employees and ensure the sustainability of survey initiatives. The key steps in the business-focused approach are as follows. And for even more info on how to build employee surveys — from start to finish — click here for our newly published ultimate employee survey guide, which is packed full of valuable resources.

Read More →

Many thought leaders and firms are talking about the magic of creating flight risk models. We know that there are upsides to flight risk models that we have with our clients, but it is important to articulate the potential dangers and, more importantly, how you can avoid these risks and improve the impact at the same time.

3 Dangers & 3 Upsides of Flight Risk Models

Many thought leaders and firms are talking about the magic of creating flight risk models. We know that there are upsides to flight risk models that we have with our clients, but it is important to articulate the potential dangers and, more importantly, how you can avoid these risks and improve the impact at the same time.

Read More →

You’ve deployed your employee survey and gotten the results back; now what? Let us simplify the process for you a bit.

From Who to How: How to Report & Present Employee Survey Results

You’ve deployed your employee survey and gotten the results back; now what? Let us simplify the process for you a bit.

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Do you know which (if any) of your survey categories actually impact issues like turnover? Are you able to provide direction to managers regarding which items under each category they need to work on? If you answered “no” to these questions, flail in the sea of the unknown no longer. Read our recent study findings below, which should help you implement the most effective survey possible.

Rethink Your Employee Survey If It Doesn’t Include These

Do you know which (if any) of your survey categories actually impact issues like turnover? Are you able to provide direction to managers regarding which items under each category they need to work on? If you answered “no” to these questions, flail in the sea of the unknown no longer. Read our recent study findings below, which should help you implement the most effective survey possible.

Read More →

Over the last decade, Dignity Health has undergone tremendous growth and change. Ten years ago, our organization, then known as Catholic Healthcare West, was more of a holding entity than an operating company. Our acute-care hospitals each operated largely independently: held together by our common values and mission, but with minimal corporate oversight or coordination. When the recession hit, followed shortly by major changes under the Affordable Care Act, our industry became far more competitive than it used to be, requiring us to take a hard look at how we were organized, who makes decisions, and how we could offer care to our communities more effectively. Since then, we’ve made tremendous strides.

Dignity Health Transforms HR Department with Smarter Analytics

Over the last decade, Dignity Health has undergone tremendous growth and change. Ten years ago, our organization, then known as Catholic Healthcare West, was more of a holding entity than an operating company. Our acute-care hospitals each operated largely independently: held together by our common values and mission, but with minimal corporate oversight or coordination. When the recession hit, followed shortly by major changes under the Affordable Care Act, our industry became far more competitive than it used to be, requiring us to take a hard look at how we were organized, who makes decisions, and how we could offer care to our communities more effectively. Since then, we’ve made tremendous strides.

Read More →

By integrating and analyzing together all of the data from all surveys you’ve conducted, SMD develops a full story of an employee’s experience at your organization and subsequently pinpoints issues, through our Employee Lifecycle solution utilizing SMD Link.

What it’s like working with SMD

“It’s been a great experience working with you and your team – a true partnership. The quality of your work, understanding of our culture and complexities and your service orientation is appreciated.”

Gerry Geckle
Gerry GeckleSenior Vice President of Human Resources, UHS

“Thanks for your help on our employee survey…you guys ‘deliver’ on the promise…that speaks volumes.”

Darryl Robinson
Darryl Robinson Senior Vice President of Human Resources, Dignity Health System

“SMD is the best vendor we have ever worked with.”

Mary McNeil
Mary McNeilDirector of Employee Relations, Gwinnett Medical Center

“Look forward to working with you and your fine staff in the future.”

John Thompson
John ThompsonVice President & Director of Human Resources, EBSCO Industries

“In my 40 years of doing this, SMD’s survey technology and process is by far the best I have ever been a part of.”

Debby Patrick
Debby PatrickSVP of HR, Lehigh Valley Health Network

SMD Clients