Entries by SMD

Questions to Ask Before Initiating Your Employee Survey

From administration and analytics capabilities to reporting and return on investment, there are dozens of considerations when deciding how to deploy an employee survey. All those details can be boiled down to 10 critical questions. These questions will enable you to think about your survey data as a rich source of information that you can

5 Tips for Building Your Employee Survey the Right Way

Many organi­zations are still not articulating the potential opportunity to drive business outcomes via the employee survey and instead continue to only focus on ill-defined outcomes such as engagement. By making the employee survey process business-focused, HR leaders can better demonstrate the value of surveying employees and ensure the sustainability of survey initiatives. The key

3 Dangers & 3 Upsides of Flight Risk Models

Many thought leaders and firms are talking about the magic of creating flight risk models. We know that there are upsides to flight risk models that we have with our clients, but it is important to articulate the potential dangers and, more importantly, how you can avoid these risks and improve the impact at the

Dignity Health Transforms HR Department with Smarter Analytics

Over the last decade, Dignity Health has undergone tremendous growth and change. Ten years ago, our organization, then known as Catholic Healthcare West, was more of a holding entity than an operating company. Our acute-care hospitals each operated largely independently: held together by our common values and mission, but with minimal corporate oversight or coordination.

Breaking the Data “Slicing and Dicing” Fever

We’ve noticed that HR leaders have a fever for slicing and dicing employee survey data. This approach can make a fever turn into the full-blown flu because (1) slicing and dicing probably means there isn’t a strategy and (2) slicing and dicing end up making important decisions based on nothing. Don’t feed the fever! Let