5 Tips for Building Your Employee Survey the Right Way

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Many organi­zations are still not articulating the potential opportunity to drive business outcomes via the employee survey and instead continue to only focus on ill-defined outcomes such as engagement.…Read More.

Rethink Your Employee Survey If It Doesn’t Include These

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Do you know which (if any) of your survey categories actually impact issues like turnover? Are you able to provide direction to managers regarding which items under each category they need to work on?…Read More.
Dignity Health Transforms HR Department with Smarter Analytics

Dignity Health Transforms HR Department with Smarter Analytics

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Over the last decade, Dignity Health has undergone tremendous growth and change. Ten years ago, our organization, then known as Catholic Healthcare West, was more of a holding entity than an operating…Read More.

Employee Experiences, NOT Engagement, Found to Impact Outcomes 100% of the Time

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If your organization is solely focused on employee engagement, you’ll want to read on. If you aren’t focused on management, job fit, or senior leadership, you’ll want to read on. If you want to find…Read More.

Actionable Tips for Improving the Employee Experience, Turnover & Patient Satisfaction

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We recently conducted a study that focused on uncovering the key factors that impact two healthcare metrics – employee turnover and patient satisfaction (HCAHPS). Why? Because these factors are critical…Read More.

Groundhog Day: A Comment on Gallup and Other "Annual Employee Engagement Reports"

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It’s that time of year again—when we get Gallup’s Annual Report on Employee Engagement—and many others too. At this point, you can pretty much predict what the key themes are going to be: …Read More.

How Thought Leaders Kill HR Credibility

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HR fads have been around a long time. Snake oil vendors have peddled everything from empowerment to job loyalty, to employee engagement, and just wait for the next one … agility! These have all been…Read More.

Leadership Character & the Bottom Line- A Comment on SMD Research by the Turknett Leadership Group

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Last month we discussed the goal of our recent research – to assess how often each of the most commonly measured employee attitudes was found to be a statistically significant driver of business outcomes…Read More.

And the Survey Says …Study Examines Impact of Engagement on Business Results

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Employee engagement is, without a doubt, one of the top buzz phrases in the world of HR. Has anyone stopped to look at the actual research to see if this singular focus on engagement is warranted though?…Read More.

Bursting the Employee Engagement Bubble

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How many of you spend countless hours chasing employee engagement scores, and a ton of money on employee surveys? Are you demonstrating the bottom-line impact of this time and money? Maybe you’re now…Read More.