Dignity Health Transforms HR Department with Smarter Analytics

Dignity Health Transforms HR Department with Smarter Analytics

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Over the last decade, Dignity Health has undergone tremendous growth and change. Ten years ago, our organization, then known as Catholic Healthcare West, was more of a holding entity than an operating…Read More.

Full Circle Data Collection: An Approach for Reducing Turnover

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It’s important that you collect information from employees from the time they first speak with a recruiter and begin working (entrance survey), to their first few months on the job (onboarding), through…Read More.

Actionable Tips for Improving the Employee Experience, Turnover & Patient Satisfaction

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We recently conducted a study that focused on uncovering the key factors that impact two healthcare metrics – employee turnover and patient satisfaction (HCAHPS). Why? Because these factors are critical…Read More.

Solve the Turnover Mystery: Investigation Approaches Identified

Our last blog posed the question, “Can turnover risk be used as a proxy for actual turnover?” The short answer is yes. But keep in mind, the drivers differ. So, let’s look at how to use your employee…Read More.

Can Turnover Risk Be Used as a Proxy for Actual Turnover? We Have the Answer

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You would probably jump at the chance to impact your organization’s bottom line by reducing the voluntary turnover rate of high performing employees (i.e., reducing the number of good employees who choose…Read More.

The Employee Survey: A Strategic Tool vs. Engagement Barometer

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Are you simply using your employee survey to measure engagement? How do you demonstrate the ROI from that approach? What if you instead use your survey to connect the employee perspective to business outcome…Read More.

Money-Mouth Guarantee for HR Investments

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Is this you? A charge from upper management to reduce turnover - check. Your survey vendor gives you stacks of survey results - check. The vendor provides a snazzy PowerPoint presentation - check. The…Read More.

A Solution to Revolving Doors (and other issues) at Restaurant & Retail Organizations

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Does this sound like you? You’re working in a restaurant or retail organization and your default response when senior leadership speaks about razor-thin profit margins and extremely high employee turnover…Read More.

Tailor-Made, Not One-Size-Fits-All: An Analytics Approach for Employee Retention & Turnover Reduction

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Randstad recently announced the results of its most recent Employer Branding Survey, citing four key factors impacting employee attraction and retention. A lack of career path, not salary, is the…Read More.