Actionable Tips for Improving the Employee Experience, Turnover & Patient Satisfaction
September 28, 2017
We recently conducted a study that focused on uncovering the key factors that impact two healthcare metrics – employee turnover and patient satisfaction (HCAHPS). Why? Because these factors are criticalRead more.
Solve the Turnover Mystery: Investigation Approaches Identified
August 15, 2017
Our last blog posed the question, “Can turnover risk be used as a proxy for actual turnover?” The short answer is yes. But keep in mind, the drivers differ. So,Read more.
Can Turnover Risk Be Used as a Proxy for Actual Turnover? We Have the Answer
July 25, 2017
You would probably jump at the chance to impact your organization’s bottom line by reducing the voluntary turnover rate of high performing employees (i.e., reducing the number of good employeesRead more.
SMD’s Prediction Comes True: Rage Against the Machines
July 20, 2017
We’re continuing to follow up on our “Crystal Ball” prediction series from last year, which outlined upcoming trends and the impact on you, your organization and the entire HR field.Read more.
Artificial Intelligence & Machine Learning: The Good, the Bad & the Ugly
June 19, 2017
For the past 5 years or so, big data, human resources (HR) analytics, and predictive analytics have been new concepts floating around the HR world. Of course, with technology changingRead more.
New & Improved Action-Planning Tool, ActionGenius
May 11, 2017
We’re pleased to announce the launch of ActionGenius, our patent-pending, cloud-based action-planning tool linked to business outcomes that enables compliance and shows return-on-investment (ROI) impact. Our patented tool, SMD Link,Read more.
Another SMD Prediction Validated: Bad Analytics Leads to Bad Business
April 24, 2017
At the end of last year, we developed a “Crystal Ball” prediction series about predictive analytics in HR, and how this approach will impact you, your organization and the HRRead more.
Groundhog Day: A Comment on Gallup and Other “Annual Employee Engagement Reports”
April 18, 2017
It’s that time of year again—when we get Gallup’s Annual Report on Employee Engagement—and many others too. At this point, you can pretty much predict what the key themes areRead more.