- NLRA knowledge test
- NLRA do’s/don’ts
- Basics of labor relations
- Identify the training needs of leaders
Evaluate & Prepare Your Front Line Defense: Managers
Managers are key to everything; they serve as your front line defense to determine if unions seem appealing to employees. Who are the primary drivers of whether employees like or don’t like to work for your organization? Managers. Factors such as trust and communication are key to making unions unnecessary in the eyes of employees. As such, you need a proactive strategy to combat potential union formation. What are sophisticated organizations doing to be proactive regarding unions?
- Assessing the knowledge, skills, and competencies of managers
- Using assessment data and analytics to identify risks
- Implementing training strategies to proactively address those risks
Keep in mind, Labor Relations has to partner well with HR and Leadership Development. Like with any large organizational initiative, you have to remember that what gets measured gets done, so if you are doing the basics, but not measuring anything, what sustainable change are you driving? A superior diagnostic will lead to a better strategy and superior results.
SMD Link Assessments: Readiness & Manager Capability
Since front line managers are the key to a proactive approach, this model represents a framework for assessing and building manager skills to make unions unnecessary.
The Labor Readiness Scorecard example below illustrates how the individual assessment results can be integrated to pinpoint the most statistically significant areas of risk related to labor readiness.