Contact information: If you visit our Site, you may choose to provide us with your first and last name, company, title, email address, phone number, or other pertinent business info such as number of employees, in order to obtain information or register for our events.
IP Address, Cookies and other passive information: Tools employed on our Site may gather your IP address, and other information about your computer such as browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. We do link some of the data described above to contact information you provide to us, whether online or offline.
Testimonials and other content: You may provide us with testimonials and other content on or through our Site. These testimonials and content are voluntary.
Use of Your Information
Generally: We may use any of the information we collect to support and service our Site and to perform services for you or your organization once you or your organization becomes a customer. In addition to the general uses described above, the provisions below describe how we may use certain types of information we collect.
Sharing your information
Generally: We do not sell personally identifiable information collected via the Site to third party marketers. We may share your information with others if you instruct us to or where we obtain your consent.
Our corporate affiliates: We may share your information with any of our corporate affiliates, parents and/or subsidiaries.
Service providers: Third parties may operate or host the Site or the computers that operate the Site, store or process payment transactions and other data for us, or provide services related to the information requests that you have submitted or communications we provide to you. We may share information with our service providers for services that you may register for or use through the Site. For example, if you register for a webinar through the Site, we may share your information with GoToWebinar to synchronize your registration.
We use one of our service providers, HubSpot, as a marketing and sales management platform that interacts with our Site. HubSpot may be provided email and contact information from Site users. HubSpot may also receive information from our Twitter and LinkedIn social media pages (such as user submissions, posts, retweets, and clicks), and that information may be combined with information collected via this Site. Additionally, HubSpot syncs contact information with Salesforce, another of our service providers, to assist with management and sales, so email and other contact information that is collected via the Site may be shared with Salesforce.
Other: We may also disclose your information, including personal information, for the following reasons:
- to ensure legal or regulatory compliance or protect against liability;
- to respond to or participate in judicial process;
- to the extent permitted under other provisions of law, to provide information to law enforcement agencies and for an investigation on a matter related to public safety, as applicable;
- to protect the security or integrity of the Site or our services;
- to protect the safety of users or others or security of the Site;
- to protect our rights and property and the rights and property of others; and
- to correct technical problems and malfunctions in our Site or services and to technically process your information.
Your Access to and Control Over Information
You can do the following at any time by contacting us:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Ask to stop receiving communications from us.
- If we ever sell your personal information to a third party, opt out of such sales.
- Express any concern you have about our use of your data.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or accessing the email preferences in your account settings, or you can email us at firstname.lastname@example.org.
You may correct, update, amend, delete/remove, ask to remove your personal information from a testimonial on our Site or deactivate the testimonial by emailing us at email@example.com.
Some of the uses of your information are necessary for the service we provide through the Site, for the use of our Site, or for the reason you provided us with the information, and if you don’t want your information used in certain ways, it may prevent you from using portions of the Site or receiving the service we provide on our Site.
Retention of Information
In general, we retain personal information that you provide to us where we have an ongoing legitimate business need to do so. When we have no ongoing legitimate business need to process your personal information, we delete the information. However, when you unsubscribe from marketing communications, we may keep your email address to ensure that we do not send you any more marketing communications.
Information Integrity and Security
SMD is committed to protecting the privacy and security of personal information we receive. Only employees who need your information to perform a specific job (for example, billing or customer service) are granted access to personal information. The computers/servers in which we store personal information are subject to physical, technical and administrative safeguards. Third party service providers with whom we share your information are subject to obligations regarding privacy and security.
Credit Card Processing
This Site contains links to other Web sites. Please be aware that we are not responsible for the content or privacy practices of such other Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
SMD is located in the United States, so by providing us information, you are consenting to its transfer to us in the United States. Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) or the country in which you are located. By submitting your personal information, you agree to this transfer, storing or processing.
Information About Children
This website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at firstname.lastname@example.org, so that we may delete the information.